Refund / Return Policy

Kyvado

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@kyvado.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Kyvado is operated by Puqu Luchun Trading Co., Ltd.

Company Name: Puqu Luchun Trading Co., Ltd.

Address: Room XX138, 3rd Floor, Former Township Enterprises Bureau Office Building, Jiexin Garden, Daxing Town, Luchun County, Honghe Hani and Yi Autonomous Prefecture, Yunnan Province, China

Phone: +86 155 3926 8174

Email: support@kyvado.com